Audrey is a widow awaiting a Social Security hearing decision for disability benefits. Audrey reached out to Love INC for assistance with her electric bill because her electricity was in disconnection status. In partnership with the Cleveland Foundation, Love INC was able to pay the outstanding balance on her account. Audrey sent in the following email thank you letter: “I would like to say thank you to Love INC for your prompt assistance in helping me with my electric bill. The representatives that I spoke with were both so very nice and very helpful. Thank you all again and God bless.”
*Names and identifying information was changed to protect the privacy of individuals.